About Us
Our Mission
At Karma Consulting, we help growing teams turn operational chaos into clarity. Through process optimization, software implementation, and project management, we solve the problems that stall growth, like unclear workflows, inefficient systems, and misaligned communication.
The result? Streamlined operations, empowered teams, and scalable systems that free leaders to focus on growth and long-term success.
Our Approach
We take a holistic approach to consulting, looking at every aspect of your operations to uncover bottlenecks, inefficiencies, and missed opportunities.
- Tailored Systems: No cookie-cutter fixes. We build processes that work for your business.
- Stress-Free Implementation: Whether it’s new software or workflow redesign, we make change smoother and smarter.
- Scalable Growth: You leave with systems that empower your team, reduce friction, and free you to focus on impact.
Human Touch
At Karma Consulting, we know work isn’t everything. That’s why we also share insights through our wellness blog with practical tips for clearer thinking, better balance, and a lighter lifestyle. Because when leaders feel grounded, teams thrive.
We combine effective consulting for software and process implementation with a human-centered approach that helps you build systems and return to center.
Our Team
Kim Schuster, Founder
Kim Schuster is a consultant, facilitator, and operational strategist who helps growing businesses and teams turn operational chaos into clarity. With deep expertise in business operations and change management, she guides leaders through the intersection of strategy, process, and people, ensuring that plans don’t just get designed, they get implemented.
As the creator of The Catalyst Meeting, Kim developed a proven framework that cuts through complexity, aligns priorities, and produces actionable roadmaps. Her workshops and consulting engagements are highly interactive and results‑driven, sparking the conversations that lead to lasting transformation.
Beyond operations, Kim brings a holistic lens to leadership and team performance. Through wellness practices such as yoga, meditation, and motivational talks, she helps organizations build resilience, reduce stress, and foster healthier workplace cultures.
Her mission is simple: to empower leaders and teams to move from busy to better; creating clarity, building momentum, and delivering measurable results.
Consulting Partners
Sandra (Sandy) DelCastillo
Sandra (Sandy) DelCastillo
Sandra (Sandy) DelCastillo
Sandy DelCastillo brings over 15 years of leadership experience driving large-scale transformation across healthcare sectors, from government programs to commercial plans. As a trusted consulting partner, Sandy has led complex product implementations, platform migrations, and vendor integrations with precision and empathy. Her deep expert
Sandy DelCastillo brings over 15 years of leadership experience driving large-scale transformation across healthcare sectors, from government programs to commercial plans. As a trusted consulting partner, Sandy has led complex product implementations, platform migrations, and vendor integrations with precision and empathy. Her deep expertise in Medicare, Medicaid, and Exchange products is matched by her ability to align cross-functional teams and deliver scalable, policy-informed solutions.
We’ve partnered with Sandy on initiatives that required both technical rigor and human-centered change management. Her background in social work and relationship management shines through in every engagement, making her a go-to collaborator for conflict resolution, stakeholder alignment, and operational excellence. Certified in project management and agile delivery, Sandy is fluent in tools like Jira, Salesforce, Azure DevOps, and Smartsheet, bringing clarity and momentum to every phase of implementation.
Tyler Inabinette
Sandra (Sandy) DelCastillo
Sandra (Sandy) DelCastillo
Tyler Inabinette is a sharp, collaborative consultant with a knack for turning operational challenges into measurable wins. With a background spanning healthcare operations, project management, and direct patient care, Tyler brings a rare blend of analytical thinking and frontline insight. His experience in claims processing, medical bill
Tyler Inabinette is a sharp, collaborative consultant with a knack for turning operational challenges into measurable wins. With a background spanning healthcare operations, project management, and direct patient care, Tyler brings a rare blend of analytical thinking and frontline insight. His experience in claims processing, medical billing, and sales development gives him a 360° view of both provider and payer dynamics.
We’ve teamed up with Tyler on initiatives that demanded thoughtful listening, cross-functional collaboration, and strategic execution. One standout project involved co-developing a sales playbook that boosted internal efficiency and sparked adoption across multiple teams. Tyler’s ability to synthesize internal and external perspectives makes him an invaluable partner in process design, change management, and client growth. He holds a Bachelor of Science in Biology/Pre-med from the College of Charleston.
Tony Lauderbaugh
Sandra (Sandy) DelCastillo
Tony Lauderbaugh
Tony Lauderbaugh brings more than 14 years of experience in the health insurance industry, with a focus on translating complexity into practical, sustainable solutions. Since 2024, we’ve collaborated with Tony on consulting engagements that required deep operational knowledge, strategic thinking, and a grounded approach to change and proj
Tony Lauderbaugh brings more than 14 years of experience in the health insurance industry, with a focus on translating complexity into practical, sustainable solutions. Since 2024, we’ve collaborated with Tony on consulting engagements that required deep operational knowledge, strategic thinking, and a grounded approach to change and project management.
Tony’s strength lies in connecting people, processes, and strategy, whether navigating platform transitions, optimizing workflows, or supporting client services. His collaborative style and real-world sensibility make him a trusted partner for projects that demand both technical fluency and human connection. He’s known for helping teams move from ambiguity to action, always with an eye toward outcomes that stick. He holds a Bachelor's degree in Business Marketing from St. Cloud State University.